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Privacy Policy

This privacy policy ("Policy") was last updated on 7th January 2020.

Burlingtons Group Limited are committed to protecting your personal data and respecting your privacy and we have systems in place to ensure that we comply with all relevant data protection legislation.

Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in our Privacy Policy and it is important that you read that information.  


This policy sets out the basis on which any personal data we collect from you, or that you provide to us whether through the , will be processed by us. Our website and services are not intended for children and we do not knowingly collect data relating to children. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

Who We Are

Burlingtons Group Limited a company registered in England and Wales with company number 12049177 and whose Registered Office is at 5 Stratford Place, London, United Kingdom, W1C 1AX (collectively referred to as, “we”, “us” or “our” in this policy) is the controller of any personal data which you provide to us.  Our contact details are:

Links to other websites

This Privacy Policy does not apply to any third-party websites accessible via hyperlinks from the Site, including the websites of any other member of the Burlingtons Group of companies. You should familiarise yourself with the Privacy Policy applicable to any other website you visit via a hyperlink from this Site and be guided accordingly. 

The Data We Collect About You

The information we collect from you may include, but is not limited to personal contact details such as name, title, address, telephone number, email address and your preferences for receiving marketing related information from us.

We will only collect the minimum amount of personal data needed to enable us to carry out any legitimate activities of which you are aware.

We may from time send newsletters, details of events or other materials which we think may be of interest, to people with whom we have a relationship. Such communications may include a marketing element and we consider that it is in our legitimate interest to develop our business in this way since the impact of such communications on the recipients is likely to be minimal and the information supplied will hopefully be of use to our contacts and clients. We will always offer an opt out channel with any such communications. It is your choice whether or not to provide us with personal information. 

There are instances where we would have to comply with the law and deal with your personal data for regulatory, legal and compliance purposes. These may include:

  • compliance with specific legal and regulatory requirements including our obligations to report suspicions of money laundering, the financing of terrorism and other forms of fraud;
  • gathering information as part of investigations by regulatory bodies or in connection with legal proceedings or requests; and
  • when we are investigating complaints.

By providing your personal information to us, you agree that we may collect and use all personal information you provide to us in the ways described in this Policy. If you do not agree with the terms of this Policy, please do not provide personal information to us.

People who email Burlingtons Group

Both inbound and outbound email delivery is secured and filtered using a third-party anti-spam service. Email service runs on Microsoft Office 365 which uses TLS by default to encrypt the connection/session between two servers. You should be aware that any emails we send or receive may not be protected in transit. 

People who join Burlingtons Club as members

We will collect information which you provide to us voluntarily. For example:

  • we collect the personal information you provide us when you register for our services; 
  • when you sign-in to our services via third party services such as Facebook or Google;
  • when you submit or upload personal information as you use any of our services; and/or
  • when you contact us directly. 

Regardless of the measures and efforts taken by Burlingtons Group Limited, the internet is not an entirely secure media and we cannot and do not guarantee the absolute protection and security of your personal information or any other user content you upload, publish or otherwise share with Burlingtons Group or anyone else. 

Use of Personal Details

Our database of personal details (however collected) is used by us for client administration purposes and to enable us to provide any services which you request from us. We may occasionally send you mailings which you have requested, or we feel may interest you and/or are relevant to your business. Such mailings may include; 

  • details of our products and services; 
  • newsletters; 
  • Burlingtons Group updates; and
  • invitations to our events. 

We do not rent, sell or disclose your contact details to any third party for direct marketing purposes. 

Social media

Information that you post via social networking (including but not limited to Facebook, Instagram and Twitter) is generally accessible to, and may be collected by, others and may result in unwelcome communications. For your own safety and security you should not provide information about yourself on these areas of our website or via other social networking applications we may use from time to time.

If you disclose any information via social networking, we do not accept any responsibility or liability for any breach of privacy, loss, damage, effect on your reputation or otherwise whatsoever.

Data Retention

We will retain your personal information only as long as reasonably necessary to fulfil the purpose for which your information was collected.

We may continue to retain such personal information even after you cease to use any services, as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. 

Contacting us about your information

Where you have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. To withdraw your consent, please contact us by email or post using the contact details above. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate basis for doing so in law. You also have the right to:

  1. Request access to the personal information that we hold about you. This enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully.
  2. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
  3. Request erasure of your personal information where there is no good reason for us continuing to process it.
  4. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. In some cases, we may be able to demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
  5. Request the transfer of your personal information to you or to a third party.
  6. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
  • if you want us to establish the data's accuracy;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you would like to see the information we hold about you or would like to be removed from our database and/or any mailing lists, please contact

You will not normally have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information you are requesting (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

We try to respond to all legitimate requests as soon as possible and in any event within one month. Occasionally it may take us longer than a month if your request is particularly complex or if you have made a number of separate requests. In this case, we will notify you of the likely timescale and keep you updated.

To help us keep our records up-to-date, we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them. Please also let us know if you no longer wish to receive information or services from us. You can do so at any time using the contact details set out above.

Changes to this privacy notice

We keep our privacy notice under regular review. We will place a warning message on the website if we make any material alterations to this Policy but we recommend that you revisit the Policy from time to time to ensure that you are fully aware of the contents. This privacy notice was last updated on 7th January 2020. 


We do not currently use cookies on our website or collect personal data via the website by any other means. In the event that we do start using cookies or other similar devices we will amend this Privacy Policy accordingly.

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